My wife test shows as good but I’m working from home and the laptop is saying no internet connection

[ALK-1983]

I have gone through the internet tests, they have said the connection is good. However I am working from home and the connection drops constantly. It ends my online meetings and I am unable to complete my work online. I need this resolving asap. 

[Greenfingers001]

Hi there @ALK-1983 , I’ve escalated your post to our Community Messaging team who will invite you to a private chat shortly and help you with this. 

Just look out for the colourful bubble to start the conversation.

Here's more information on how Community Messaging works - https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147

[Lisa-P1987]

We are still looking to help you. If you need our support let us know and we can re-escalate to our chat team. Your invite has been closed now. Thanks