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Discussion topic: My wi-fi doesn't seem to be working?

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Avatar for Eggy2
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This message was authored by: Eggy2

Message posted on ‎28 Feb 2024 10:18 AM

My wi-fi doesn't seem to be working?

My wi-fi doesn't seem to be working 

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Avatar for Highlinder
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Superuser
This message was authored by: Highlinder

Message posted on ‎28 Feb 2024 10:20 AM

Re: My wi-fi doesn't seem to be working?

Posted by a Superuser, not a Sky employee. Find out more

@Eggy2  Are you talking about your internet not working or is it that it is working and devices are unable to connect to the router?

If someone has helped give them Like.

If you have found this solution helpful please tick this as the answer.
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Avatar for Chrisee
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This message was authored by: Chrisee

Message posted on ‎28 Feb 2024 12:58 PM

Re: My wi-fi doesn't seem to be working?

Posted by a Superuser, not a Sky employee. Find out more

@Eggy2 run the fonnection test in the My Sky app overca mobile connection as that can tell you what is wrong. If it doesnt then call Sky to report the fault.

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65inch Sky Glass, 3 Sky Streaming Pucks, Sky Ultrafast + and Sky SR213(white Wifi Max hub) main Wifi from 3 TP-Link Deco M4 units in access point mode
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