Discussion topic: My upstairs internet doesn’t work after getting a new broadband downstairs in the house

This message was authored by: Elif1 · ‎19 Apr 2024

I recently got a new broadband for downstairs and since then, my upstairs internet hasn't been working as I have 2 different routers (one for upstairs and one for downstairs).

This message was authored by: Chrisee · ‎19 Apr 2024

@Elif1 hopefully you dont have 2 routers as that causes issues but the upstairs box is in fact an access point or booster. At a guess you will have to connect the booster upstairs to your new Sky hub how to do that is explained hrre https://www.sky.com/help/articles/sky-wifi-booster-what-do-you-need-help-with

Just follow the set up instructions.

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65inch Sky Glass, 3 Sky Streaming Pucks, Sky Ultrafast + and Sky SR213(white Wifi Max hub) main Wifi from 3 TP-Link Deco M4 units in access point mode

Discussion topic: My upstairs internet doesn’t work after getting a new broadband downstairs in the house

My upstairs internet doesn’t work after getting a new broadband downstairs in the house

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Re: My upstairs internet doesn’t work after getting a new broadband downstairs in the house

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