@Olivly wrote:
I would like an engineer to visit to put this right.
An ISP typically won't offer such a service.
As a start, which Hub model do you have and where is it located relative to the television set?
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Sky Glass 55" (on ethernet) & two Stream Pucks (one ethernet / one WiFi)
BT Halo 3+ Ultrafast FTTP (500Mbs), BT Smart Hub 2
