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Discussion topic: My speeds are good but I am not able to use internet downstairs while my partner uses it upstairs

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Kim100
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This message was authored by Kim100 This message was authored by: Kim100

My speeds are good but I am not able to use internet downstairs while my partner uses it upstairs

‎08 Jul 2024 11:04 AM

I am unable to use WiFi downstairs while

My partner uses it upstairs

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jamesn123
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This message was authored by jamesn123 This message was authored by: jamesn123

Re: My speeds are good but I am not able to use internet downstairs while my partner uses it upstair

‎09 Jul 2024 03:05 PM

Posted by a Superuser, not a Sky employee. Find out more

@Kim100 

By unable to use it, what exactly do you mean? Is it slow? Does it not work at all? Any messages on your devices? Do they report no internet?

I am NOT a Sky Employee
Myself & Others offer our time to help others, please be respectful.
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