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Discussion topic: My sky is lagging and internet speed is very poor

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Avatar for Kearo
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This message was authored by: Kearo

Message posted on ‎26 Feb 2024 07:19 PM

My sky is lagging and internet speed is very poor

When playing Xbox and watching sky the speed is very low and buffering. This is constantly happening at the moment. 

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Avatar for Highlinder
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Superuser
This message was authored by: Highlinder

Message posted on ‎26 Feb 2024 07:34 PM

Re: My sky is lagging and internet speed is very poor

Posted by a Superuser, not a Sky employee. Find out more

@Kearo Could you please post your router stats following the link below.
https://helpforum.sky.com/t5/Broadband/How-to-find-your-Sky-Broadband-router-stats/td-p/2855717#M101...

If someone has helped give them Like.

If you have found this solution helpful please tick this as the answer.
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