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Discussion topic: My sky broadband keeps dropping off but the sky app says there’s no problem I have switched it off

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This message was authored by: Ronaldmac

My sky broadband keeps dropping off but the sky app says there’s no problem I have switched it off

My sky broadband connection keeps dropping off it was mainly after 9.30 pm at night but now it's happening through out the day  I have switched it of for about 30 minutes then it works fine for a while then it starts dropping off again it's getting worse while streaming films on Sky  

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This message was authored by: Highlinder

Re: My sky broadband keeps dropping off but the sky app says there’s no problem I have switched it

Posted by a Superuser, not a Sky employee. Find out more

@Ronaldmac Could you please post your router stats following the link below.
https://helpforum.sky.com/t5/Broadband/How-to-find-your-Sky-Broadband-router-stats/td-p/2855717#M101...

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