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Discussion topic: My router has just gone off

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Message posted on ‎09 May 2026 07:18 PM

My router has just gone off

Router not working 

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Avatar for caesarome
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Message posted on ‎09 May 2026 07:33 PM

Re: My router has just gone off

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@Rd46 

By gone off what has happened so are there no lights lit on it at all ?

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Message posted on ‎09 May 2026 07:43 PM

Re: My router has just gone off

No lights on at all 

 

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Message posted on ‎09 May 2026 08:24 PM

Re: My router has just gone off

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Can you try plugging the router into a different socket to see if it then works ?

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Message posted on ‎09 May 2026 09:42 PM

Re: My router has just gone off

Tried, no power to it

 

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Message posted on ‎09 May 2026 10:22 PM

Re: My router has just gone off

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@Rd46 

I would suggest using the chat service at the bottom of this page:

 

https://www.sky.com/help/page/broadband-        digital-hub

 

(The gap needs removing as I can't get the link posted other than doing this).

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