My phone keeps telling me I am offline.

[MikeP321]

My phone is saying I am offline so I have to switch on mobile data to get the internet or to communicate via WhatsApp. This is 3 days now, plus the signal to my ring doorbell is useless.

[Addie15]

Hi there, @MikeP321. I’ve escalated your post to our Community Messaging team who will invite you to a private chat shortly and help you with this. 

Just look out for the colourful bubble to start the conversation.

Here's more information on how Community Messaging works - https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147 

[Tom-W19]

Hi @MikeP321 

An invite was sent but there was no response within 48 hours so it has automatically closed.

If you still need help with this please let us know by posting on the forum again and we will get it escalated through to us.