My phone and internet connection as been very poor since living here . Now it is affecting my safety

[JG141]

Since living here my WiFi internet use as deteriorated. I am unable to receive calls , sometimes cannot work from home due to poor internet connection . I need it sorted asap! When I leave my apartment I have full 5 G  service , when I'm home there are only 2 bars on my phone at all times . My iPhone is my only form of contact & I am unwell of late , missed call backs due to poor WiFi service . I would like to speak with customer service person today please . 

[Chrisee]

@JG141 Sky cannot respond to a forum post as so if you want to speak to them you need to give them a call.

However forum members msybe able to help as a start please post your hub's stats see Find your Sky Broadband router statistics