09 Apr 2024 10:16 PM
My new sky router is plugged into the ont and light is red showing error/not connected? How do I fix?
10 Apr 2024 10:22 AM
Posted by a Sky employeeHi there @Melanie601 , I’ve escalated your post to our Community Messaging team who will invite you to a private chat shortly and help you with this.
Just look out for the colourful bubble to start the conversation.
Here's more information on how Community Messaging works - https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147
12 Apr 2024 10:16 AM
Posted by a Sky employeeWe are still looking to help you @Melanie601 . If you need our support let us know and we can re-escalate to our chat team. Your invite has been closed now. Thanks
No problem. Browse or search to find help, or start a new discussion on Community.
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