My new full fibre broadband is no Improvement in the whole house

[rich24778957]

Had full fibre installed and no improvement in my daughters room less than 50 metres away.

[TimmyBGood]

@rich24778957 

50 metres would be a challenging distance for WiFi (and a really big house)

If you meant 5 metres then you need to consider the building fabric and the local wireless environment.

[rich24778957]

Sorry   maybe more like 15 metres

[TimmyBGood]

@rich24778957 

Fifteen metres and presumably a wall or two also isn't trivial.  Do you have a white or a black Hub?

[rich24778957]

White, and yes 2 walls

[TimmyBGood]

@rich24778957 

One suspicion is that the 5Ghz signal from the Max Hub tends to struggle through building fabric, but unfortunately there's no option to separate and rename the bands as there was on previous models.

Sky loans wireless booster hardware free under the terms of the 'WiFi Guarantee' element of 'Broadband Boost' and the 'Enhanced Wall to Wall WiFi Guarantee' part of the 'WiFi Max' subscription supplement: they don't otherwise provide or sell them except to resolve issues with Sky Q. Phoning Sky to go through a telephone diagnosis is required to have a booster or pod allocated to the account. Inevitably some have leaked onto a certain auction site, but Sky won't offer support with using these. 

Confusingly the 'Wall to Wall WiFi Guarantee' doesn't actually provide booster hardware, and is essentially a sales lead generator for the supplements mentioned above.