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Discussion topic: My new fibre broadband
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This message was authored by: fergie45
Message posted on 15 Sep 2025 04:41 PM
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My new fibre broadband
Since my new fibre broadband has been installed I can't get my hive or internet on my tv ?
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This message was authored by: TimmyBGood
Posted by a Superuser, not a Sky employee.
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Sky Glass 55" (on ethernet) & two Stream Pucks (one ethernet / one WiFi)
BT Halo 3+ Ultrafast FTTP (500Mbs), BT Smart Hub 2
Message posted on 15 Sep 2025 05:45 PM
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Re: My new fibre broadband
Have you taught those devices the new WiFi credentials?
With a white Max Hub you may need to reduce the wireless security level from WPA3 to WPA2-PSK using the Hub settings in the My Sky app.
BT Halo 3+ Ultrafast FTTP (500Mbs), BT Smart Hub 2
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