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Discussion topic: My new Sky max WiFi does not stretch to part of the house.

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This message was authored by Gavin31 This message was authored by: Gavin31

My new Sky max WiFi does not stretch to part of the house.

The WiFi does not reach to many of the rooms in the house. 

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This message was authored by TimmyBGood This message was authored by: TimmyBGood

Re: My new Sky max WiFi does not stretch to part of the house.

Posted by a Superuser, not a Sky employee. Find out more

@Gavin31 

 

Sky loans wireless booster hardware free under the terms of the 'WiFi Guarantee' element of 'Broadband Boost' and the 'Enhanced Wall to Wall WiFi Guarantee' part of the 'WiFi Max' subscription supplement: they don't otherwise provide or sell them except to resolve issues with Sky Q. Inevitably some have leaked onto a certain auction site, but Sky won't offer support with using these. 

 

Confusingly the 'Wall to Wall WiFi Guarantee' doesn't actually provide booster hardware, and is essentially a sales lead generator for the supplements mentioned above.

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Sky Glass 55" (on ethernet) & two Stream Pucks (one ethernet / one WiFi)
BT Halo 3+ Ultrafast FTTP (500Mbs), BT Smart Hub 2
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