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Discussion topic: My laptop is only 8 feet from the extender and the wi fi signal is always poor - why?

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This message was authored by: CFSeaf

My laptop is only 8 feet from the extender and the wi fi signal is always poor - why?

Relatively new to Sky broadband and wi fi my laptop is set up in my hone office, sky has had to provide a WiFi extender which is plugged in outside the office and the door is open. The laptop is 8feet away from the extender but the signal is poor.  Why would this be.

i had the same setup with BT and it worked brilliantly for years.  Very frustrating.

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This message was authored by: jamesn123

Re: My laptop is only 8 feet from the extender and the wi fi signal is always poor - why?

Posted by a Superuser, not a Sky employee. Find out more

@CFSeaf 

When you say the signal is poor do you mean the strength is weak or just the speed/stability?

I am NOT a Sky Employee
Myself & Others offer our time to help others, please be respectful.
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