My internet is slow and cuts out

[Ellie97]

My internet is expremely slow and keeps cutting out. I am in an area with poor 4G and even that works faster than the internet. 

[Chrisee]

@Ellie97 I can see that your post has been escalated to the Sky team who support the forum who should be in touch soon to offer you a private chat session to get this sorted. Keep an eye onnthe forum as if you miss the message just click the chat icon which will be added to the forum pages for you to use.saving a long phone call.

However if you want help from forum members post your Sky hub's stats see Find your Sky Broadband router statistics

[Lisa-P1987]

Thanks for escalating this. We’ve sent @Ellie97 an invite to chat.

[Addie15]

Update-We are closing this invite now due to no response within 48 hours. If you still need help, please let us know so we can re-escalate this for you. Thanks.