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Discussion topic: My internet is slow and I’m not getting 500mbs

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This message was authored by Lockyr This message was authored by: Lockyr

My internet is slow and I’m not getting 500mbs

Basically I want it checked and sorted!!

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This message was authored by GD1 This message was authored by: GD1

Re: My internet is slow and I’m not getting 500mbs

Posted by a Superuser, not a Sky employee. Find out more

@Lockyr You're not talking to Sky via the forum, no one on  the forum can check it & get it sorted.

 

Any Sky staff on the forum would not even know who you are or have any access to your account.

 

Please can you post your router stats so the forum can advise on any issues. This link explains how to do that https://helpforum.sky.com/t5/Broadband/How-to-find-your-Sky-Broadband-router-stats/td-p/2855717#

Like you I'm a customer here, Sky Employees are clearly identified as such.
43" Glass TV & Puck Whole Home
Please note I only provide help on the main forums and not via PM, PM's are switched off.


This message was authored by Highlinder This message was authored by: Highlinder

Re: My internet is slow and I’m not getting 500mbs

Posted by a Superuser, not a Sky employee. Find out more

@LockyrWhich devices have you got connected to your network and how are they connected to the router?

If someone has helped give them Like.

If you have found this solution helpful please tick this as the answer.
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