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Discussion topic: My internet is not working today and i need it to work

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This message was authored by Teina This message was authored by: Teina

My internet is not working today and i need it to work

I have tried to log on to work today and my Internet is not working my work IT helpdesk at have  confirmed today  have no Internet. When I returned home from my office yesterday my Tv sky box would not switch on and I had to unplug the power lead and put it back in and tv is working OK now but not my Internet please can you help as soon as possible as my employer chasing for updates 

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This message was authored by Invisiblename This message was authored by: Invisiblename

Re: My internet is not working today and i need it to work

Posted by a Superuser, not a Sky employee. Find out more

@Teina wrote:

I have tried to log on to work today and my Internet is not working my work IT helpdesk at have  confirmed today  have no Internet. When I returned home from my office yesterday my Tv sky box would not switch on and I had to unplug the power lead and put it back in and tv is working OK now but not my Internet please can you help as soon as possible as my employer chasing for updates 


Have you powered down your router & restarted it?

I am just another Sky customer!
This message was authored by Anonymous This message was authored by: Anonymous

Re: My internet is not working today and i need it to work

Try https://www.sky.com/pages/sky-com/test-your-broadband to see if there's a local problem or whether it's just you. If there is a problem it'll walk you through reporting the issue.

This message was authored by GD1 This message was authored by: GD1

Re: My internet is not working today and i need it to work

Posted by a Superuser, not a Sky employee. Find out more

@Teina  You should be abware you're only reporting the issue to other customers, not Sky, we can't provide any updates but can advise you are per the previous posts from @Anonymous  & @Invisiblename 

Like you I'm a customer here, Sky Employees are clearly identified as such.
43" Glass TV & Puck Whole Home
Please note I only provide help on the main forums and not via PM, PM's are switched off.


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