Discussion topic: My internet is down. Think it’s to do with the old box coming into the house that’s now disconnected

Reply

My internet is down. Think it’s to do with the old box coming into the house that’s now disconnected

Reply

All Replies

@David+Jenkins78 Can you please run the broadband test, this can be done either via the Sky app on mobile data or use the link below.
https://www.sky.com/help/diagnostics/sky-broadband-diagnostic/sky-broadband-diagnostic

If it finds an external fault it should enable you to book an engineer.

If someone has helped give them Like.

If you have found this solution helpful please tick this as the answer.

Reply