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Discussion topic: My internet has been unstable since Friday 24th of July.

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This message was authored by Olusanyats This message was authored by: Olusanyats

My internet has been unstable since Friday 24th of July.

My internet has been unstable since 24th of July. The wifi keep going off and on, on all devices and even affect my work meetings because I was working from home. Several times I have been logged our of my system because internet connection. We have checked on your website if there are issues in our area, device etc it say its fine but we still have the issue up the time I am sending this message. Please we need a permanent solution to this on and off issues with our broadband/wifi connection.

 

Regards,

 

Sam

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This message was authored by GD1 This message was authored by: GD1

Re: My internet has been unstable since Friday 24th of July.

Posted by a Superuser, not a Sky employee. Find out more

@Olusanyats  You're not talking to Sky, no one here knows who you are or your account details.

 

Please can you post your router stats so the forum can advise on any issues. This link explains how to do that https://helpforum.sky.com/t5/Broadband/How-to-find-your-Sky-Broadband-router-stats/td-p/2855717#

Like you I'm a customer here, Sky Employees are clearly identified as such.
43" Glass TV & Puck Whole Home
Please note I only provide help on the main forums and not via PM, PM's are switched off.


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