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Discussion topic: My internet connection keeps dropping out on the night time, yet all lights are on🤷‍♀️

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Avatar for Elaine38
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This message was authored by: Elaine38

Message posted on ‎26 Jul 2024 10:56 PM

My internet connection keeps dropping out on the night time, yet all lights are on🤷‍♀️

But both the hub and the internet box is on 

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Avatar for Chrissy0161
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This message was authored by: Chrissy0161

Message posted on ‎26 Jul 2024 11:43 PM

Re: My internet connection keeps dropping out on the night time, yet all lights are on🤷‍♀️

I'm having the same problem. Speed drops to around 1.5mbps.

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This message was authored by: Chrisee

Message posted on ‎27 Jul 2024 06:48 AM

Re: My internet connection keeps dropping out on the night time, yet all lights are on🤷‍♀️

Posted by a Superuser, not a Sky employee. Find out more

@Elaine38 if you are losing all connection try powering down the hub for an hour as thst should clear the fault. 

 

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65inch Sky Glass, 3 Sky Streaming Pucks, Sky Ultrafast + and Sky SR213(white Wifi Max hub) main Wifi from 3 TP-Link Deco M4 units in access point mode
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