My internet box keeps going off and the lights are green orange green orange

[ZoeTaylor]

The Internet keeps going on and off. I have turned the box off at the switch and turned back on but still doing the same.

[ZoeTaylor]

Hello I have no Internet which then means no tv.

[Highlinder]

@ZoeTaylor  & @ZoeTaylor Can you please run the broadband test, this can be done either via the Sky app on mobile data or use the link below.
https://www.sky.com/help/diagnostics/sky-broadband-diagnostic/sky-broadband-diagnostic

If it finds an external fault it should enable you to book an engineer.

Can you upon landing on the service checker page please click on broadband to give you a more up to date reading of your broadband and see if this offers you any help.

[Bamra2]

Still waiting for someone at Sky to answer my call. All day issues with broadband. I get told it's a home setup issue.