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Discussion topic: My hub/router cannot be seen by any of my devices, everything was working fine yesterday

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NINER
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My hub/router cannot be seen by any of my devices, everything was working fine yesterday

‎24 Sep 2024 08:25 AM

I have had sky test and connection to the hub seems on
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Ca8003
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Re: My hub/router cannot be seen by any of my devices, everything was working fine yesterday

‎24 Sep 2024 08:29 AM

I have the same issue this morning!

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Chrisee
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Re: My hub/router cannot be seen by any of my devices, everything was working fine yesterday

‎24 Sep 2024 08:29 AM

Posted by a Superuser, not a Sky employee. Find out more

@NINER common issue this morning unfortunately.  The fix for the white hub is to do a factory reset. Press and hold in the wps button on the right edge of the hub for up to 30 seconds releasing it when the led on the front starts flashing rapidly green. Once restarted the hub should be back to normal.

=========================================================
65inch Sky Glass, 3 Sky Streaming Pucks, Sky Ultrafast + and Sky SR213(white Wifi Max hub) main Wifi from 3 TP-Link Deco M4 units in access point mode
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Ca8003
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Re: My hub/router cannot be seen by any of my devices, everything was working fine yesterday

‎24 Sep 2024 08:33 AM

Thank you @Chrisee!

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KHC1
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Re: My hub/router cannot be seen by any of my devices, everything was working fine yesterday

‎24 Sep 2024 08:38 AM

I'm having the same issue!

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NINER
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Re: My hub/router cannot be seen by any of my devices, everything was working fine yesterday

‎24 Sep 2024 10:05 AM

Thanks all better, what causes this, did sky push out an 'enhancement'? 😂

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Scott19771
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Re: My hub/router cannot be seen by any of my devices, everything was working fine yesterday

‎24 Sep 2024 10:10 AM

I've had the same. And only been with sky 4 days. Very poor service too

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KHC1
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Re: My hub/router cannot be seen by any of my devices, everything was working fine yesterday

‎24 Sep 2024 10:32 AM

I'm the same- joined on Friday and sky stream been having faults all weekend. Internet dropping off and then completely off this morning. I did the reset and fixed it but really hope things improve 

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