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Discussion topic: My hub keeps dropping out and my puck keeps freezing

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Avatar for Keith97815
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This message was authored by: Keith97815

Message posted on ‎03 Apr 2024 09:18 PM

My hub keeps dropping out and my puck keeps freezing

My hub is not up to speed with the puck i got 

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Avatar for Highlinder
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Superuser
This message was authored by: Highlinder

Message posted on ‎03 Apr 2024 10:07 PM

Re: My hub keeps dropping out and my puck keeps freezing

Posted by a Superuser, not a Sky employee. Find out more

@Keith97815 Could you please post your router stats following the link below.
https://helpforum.sky.com/t5/Broadband/How-to-find-your-Sky-Broadband-router-stats/td-p/2855717#M101...

If someone has helped give them Like.

If you have found this solution helpful please tick this as the answer.
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