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Discussion topic: My granddaughter shared our WiFi password with nexxt door

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This message was authored by: Scoobydo618

Message posted on ‎10 Oct 2024 04:04 PM

My granddaughter shared our WiFi password with nexxt door

My grandoughter shared our password with next door neighbour now they use it all the time. I asked them to disconnect but haven't. How do I block them 

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Avatar for TimmyBGood
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Message posted on ‎10 Oct 2024 04:06 PM

Re: My granddaughter shared our WiFi password with nexxt door

Posted by a Superuser, not a Sky employee. Find out more

@Scoobydo618 

 

You'd need to log into the Hub yourself and change its WiFi key (and probably the administrator password too)

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Message posted on ‎12 Oct 2024 02:56 PM

Re: My granddaughter shared our WiFi password with nexxt door

Hi  thank you for your reply. Do you have any instructions as I am not technically minded. Thank you. 

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This message was authored by: cookiemonsteruk

Message posted on ‎12 Oct 2024 03:02 PM

Re: My granddaughter shared our WiFi password with nexxt door

Posted by a Superuser, not a Sky employee. Find out more

@Scoobydo618 

 

Fairly comprehensive guide below

 

https://helpforum.sky.com/t5/Broadband-Talk/How-to-change-your-Sky-Wi-Fi-password/ba-p/2673599

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Message posted on ‎12 Oct 2024 03:35 PM

Re: My granddaughter shared our WiFi password with nexxt door

Thank you very much. Appreciate your reply.  

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