My engineer didn't arrive to install my G.fast phone socket

[Roarke]

Hi, I was supposed to have an engineer arrive yesterday to install my G.fast phone socket, they were scheduled to arrive between 1-6pm. I was in all day and nobody came out or contacted me about any delays and it's now a new day and I've still not heard anything can you please let me know what's happening and when someone will be coming out. 

[TimmyBGood]

@Roarke 

No-one in this forum can tell you that, and typically for a missed Friday appointment the ISP may not receive any information from Openreach until the following Monday.

[Daniel0210]

@Roarke 

Give Sky a call and see if they've received an update from Openreach.

You can call Sky free by dialling 150 from a Sky Talk landline or a Sky Mobile, otherwise you can use:
https://www.sky.com/help/home
UK customers: Scroll down and click on ‘Need more help’ and it provides a 0333 number.
ROI customers: change the flag in the bottom right corner of the link to the ROI flag then scroll down and click on ‘Need more help’ and it provides a 0818 number.
(The forum doesn’t allow us to type the numbers in full).

You will find that similar to calling other large companies the start will be automated which may also try to send you back to the forum. Stay on the line as long as possible and don’t hang up.