My echo dot wont connect to wifi

[Simon284]

Good morning 

My echo dot, smart meter and hive hub have all gone offline and will not reconnect.

Also my house phone has no dialing tone since my fiber WiFi was installed 

[Lisa-P1987]

Hi there, I’ve escalated your post to our Community Messaging team who will invite you to a private chat shortly and help you with this. 

Just look out for the colourful bubble to start the conversation. Please be aware conversations automatically close if there is no response within 48 hours.

Here's more information on how Community Messaging works - https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147