0

Discussion topic: My devices won’t connect to my router it keeps saying wrong password

Reply
This message was authored by Jpd1201 This message was authored by: Jpd1201

My devices won’t connect to my router it keeps saying wrong password

My devices won’t connect to my router it keeps saying wrong password I've tryed resetting it with no joy 

Reply

All Replies

This message was authored by Chrisee This message was authored by: Chrisee

Re: My devices won’t connect to my router it keeps saying wrong password

Posted by a Superuser, not a Sky employee. Find out more

@Jpd1201 to reset a Sky hub you must press and hold in the reset pin for up to 20 seconds until the power led flashes otherwise they just reboot. Once reset the wifi passcode will match that on the hub's label.

 

If you still have issues with your device tell the device to forget the connection, reboot it (how you do that depends on the device) and add the connection from scratch.

 

 

=========================================================
65inch Sky Glass, 3 Sky Streaming Pucks, Sky Ultrafast + and Sky SR213(white Wifi Max hub) main Wifi from 3 TP-Link Deco M4 units in access point mode
Reply

Was this discussion not helpful?

No problem. Browse or search to find help, or start a new discussion on Community.

Start a new discussion

On average, new discussions are replied to by our users within 4 hours

New Discussion