My devices are not connecting to the Internet

[ketster]

All of my devices are connecting to the sky broadband, but comes up with a message saying, unable to connect to the Internet. This has been like this for about a week. I have reset the router numerous times too.

[Tom-W19]

Hi @ketster 

Your post has been escalated to our Community Messaging team who will invite you to a private chat shortly and help you with this.

Just look out for the chat bubble to start the conversation.

Here's more information on how Community Messaging works - https://community.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147

[Mr+Flibbles+86]

We are still looking to help you @ketster . If you need our support let us know and we can re-escalate to our chat team. Your invite has been closed now. Thanks