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Discussion topic: My devices are not connecting as quick as the speed I'm supposed to be getting. I only have 2 mobil

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This message was authored by SineadNic This message was authored by: SineadNic

My devices are not connecting as quick as the speed I'm supposed to be getting. I only have 2 mobil

My devices are not connecting as quick as the speed I'm supposed to be getting. I only have 2 mobiles, 2 firesticks and 1 tablet and ALL of them run slow - even when Im 2 feet away from my router.
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This message was authored by Tom-W19 This message was authored by: Tom-W19

Re: My devices are not connecting as quick as the speed I'm supposed to be getting. I only have 2...

Posted by a Sky employee

Hi @SineadNic 

 

Your post has been escalated to our Community Messaging team who will invite you to a private chat shortly and help you with this.

Just look out for the chat bubble to start the conversation.

 

Here's more information on how Community Messaging works - https://community.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147

Thanks
Tom
This message was authored by Lisa-P1987 This message was authored by: Lisa-P1987

Re: My devices are not connecting as quick as the speed I'm supposed to be getting. I only have 2...

Posted by a Sky employee

We are still looking to help you @SineadNic . If you need our support let us know and we can re-escalate to our chat team. Your invite has been closed now. Thanks

Thanks

Lisa - Sky Tech Team Expert
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