0
Discussion topic: My device not connecting to my internet
Reply
Options
- Subscribe to RSS Feed
- Mark Topic as New
- Mark Topic as Read
- Float this Topic for Current User
- Bookmark
- Subscribe
- Printer Friendly Page
This message was authored by: Rooter1
Message posted on 12 Oct 2025 05:55 AM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report post
My device not connecting to my internet
My rooter not working no internet there one green light on 2nd one off 3rd one orange 4th off
Reply
Options
- Subscribe to RSS Feed
- Mark Topic as New
- Mark Topic as Read
- Float this Topic for Current User
- Bookmark
- Subscribe
- Printer Friendly Page
All Replies
This message was authored by: Chrisee
Posted by a Superuser, not a Sky employee.
Find out more
Message posted on 12 Oct 2025 07:11 AM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report post
Re: My device not connecting to my internet
@Rooter1 if you have not already done so rdboot the Sky hub by removing tge power for a few seconds. If it still wont connect open the My Sky app using a mobile go to the servicecfheck to see if Sky know zbout a fault affecting your line. If they dont call them when the lines open shortly.
=========================================================
65inch Sky Glass, 3 Sky Streaming Pucks, Sky Ultrafast + and Sky SR213(white Wifi Max hub) main Wifi from 3 TP-Link Deco M4 units in access point mode
65inch Sky Glass, 3 Sky Streaming Pucks, Sky Ultrafast + and Sky SR213(white Wifi Max hub) main Wifi from 3 TP-Link Deco M4 units in access point mode
Reply
Options
- Subscribe to RSS Feed
- Mark Topic as New
- Mark Topic as Read
- Float this Topic for Current User
- Bookmark
- Subscribe
- Printer Friendly Page