My contract is near the end and would like to discuss options, my tv remote is not working properly

[Karen642]

My contract ends soon and would like to discuss it with someone.

My tv remote is not working and would like a new one, I have changed the batteries and tried to re-connect to the tv but there's no infra red light showing at all!

When I pause a program to go and make a drink for example, it shuts off therefore I miss the end of the program.

I am also interested in changing my mobile to the Galaxy S24 ultra, I have a Galaxy S22 at the moment.

[Highlinder · Accepted solution]

@Karen642  You are not talking to Sky, this is a customer to customer based forum. If you wish to discuss your contract with Sky give them a call on your landline by dialing 150 and listening through the voice prompts.