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Discussion topic: My connection is keep going off and coming back

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This message was authored by Bkhadadha This message was authored by: Bkhadadha

My connection is keep going off and coming back

My conection is keep going off and coming back evry 30 mins 

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This message was authored by Luke6781 This message was authored by: Luke6781

Re: My connection is keep going off and coming back

My internet has stopped working competely 

This message was authored by Highlinder This message was authored by: Highlinder

Re: My connection is keep going off and coming back

Posted by a Superuser, not a Sky employee. Find out more

@Bkhadadha& @Luke6781 Can you please run the broadband test, this can be done either via the Sky app on mobile data or use the link below.
https://www.sky.com/help/diagnostics/sky-broadband-diagnostic/sky-broadband-diagnostic

If it finds an external fault it should enable you to book an engineer.

If someone has helped give them Like.

If you have found this solution helpful please tick this as the answer.
This message was authored by truthifeverspoken This message was authored by: truthifeverspoken

Re: My connection is keep going off and coming back

We have the dame issue. Engineer came out and said virus on devises. Nonsense as full check done by IT expert of 30 years experience. Rebooked engineer and theyve cancelled again. So fed up with sky now 

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