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Discussion topic: My connection is always slow and hanging yet the checker says everything is ok

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Avatar for Kcam75
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This message was authored by: Kcam75

Message posted on ‎21 Aug 2024 12:23 PM

My connection is always slow and hanging yet the checker says everything is ok

Slow connection devices hanging can't even open a word document held on a portal

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Avatar for cookiemonsteruk
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This message was authored by: cookiemonsteruk

Message posted on ‎21 Aug 2024 12:27 PM

Re: My connection is always slow and hanging yet the checker says everything is ok

Posted by a Superuser, not a Sky employee. Find out more

@Kcam75 

 

Could you post your hub stats

 

https://helpforum.sky.com/t5/Broadband/How-to-find-your-Sky-Broadband-router-stats/m-p/2855717#M1014...

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