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This discussion topic has been answered Discussion topic: My business broadband not working, all lights on

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Message posted on ‎05 Aug 2024 08:13 PM

My business broadband not working, all lights on

My salon business broadband not working this afternoon, all lights showing on modem green , but no phone can connect,saying wrong password 

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This message was authored by: Highlinder Answer

Message posted on ‎05 Aug 2024 08:16 PM

Re: My business broadband not working, all lights on

Posted by a Superuser, not a Sky employee. Find out more

@Tinns  You need to call Sky Business as this forum is for domestic broadband only. Follow the link below for the number to call Sky Business,

https://business.sky.com/ 

If someone has helped give them Like.

If you have found this solution helpful please tick this as the answer.

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Superuser
This message was authored by: Highlinder Answer

Message posted on ‎05 Aug 2024 08:16 PM

Re: My business broadband not working, all lights on

Posted by a Superuser, not a Sky employee. Find out more

@Tinns  You need to call Sky Business as this forum is for domestic broadband only. Follow the link below for the number to call Sky Business,

https://business.sky.com/ 

If someone has helped give them Like.

If you have found this solution helpful please tick this as the answer.
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Message posted on ‎05 Aug 2024 08:23 PM

Re: My business broadband not working, all lights on

Posted by a Superuser, not a Sky employee. Find out more

@Tinns 

There was a business broadband issue on Saturday which is reported to be fixed now.

https://helpforum.sky.com/t5/Broadband/business-broadband-down/td-p/4709986

 


▪️I AM NOT A SKY EMPLOYEE (undercover or otherwise)▪️
Sky customer since 2001
with: Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
NOTE: I only provide help on the forums and NOT via PM
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This message was authored by: Tinns

Message posted on ‎05 Aug 2024 08:25 PM

Re: My business broadband not working, all lights on

Yes I had problems on Saturday, phone wasn't working, today we can't connect to internet 😖

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Message posted on ‎05 Aug 2024 08:28 PM

Re: My business broadband not working, all lights on

Posted by a Superuser, not a Sky employee. Find out more

@Tinns  You'll need to contact Sky Business as per @Highlinder  reply as this is primarily a domestic users community.

Like you I'm a customer here, Sky Employees are clearly identified as such.
43" Glass TV & Puck Whole Home
Please note I only provide help on the main forums and not via PM, PM's are switched off.




Samsung 75" 4K TV, Sky Glass Gen 2 55", Sky Stream, EE FTTC Broadband, Three 5G Broadband (Backup), Sony 7.1 AV Receiver, Technisat MultiSat receiver.
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