My broardband is running slow

[FARRELL7]

My broadband is running very slow and I cant connect  upstairs 

[JimM1]

@FARRELL7 Not sure if this is one question, two or combined. If you have or not Sky Max take a look at this help link.

https://www.sky.com/help/articles/sky-wifi-max

https://www.sky.com/help/articles/sky-wifi-booster-what-do-you-need-help-with