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Discussion topic: My broadband order is due today but it showing ''Action Required''

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This message was authored by emrulch This message was authored by: emrulch

My broadband order is due today but it showing ''Action Required''

My broadband is supposed to go live today. A confirmation text was also sent today morning that it can go live anytime until midnight.

 

But now the order page shows that the broadband activation has been changed and action is required. It's telling me to go to the Message center for more detail but there is no new message. 

 

I am totally lost now. The first activation date was due on 13th December but was delayed by so long due to an Openreach issue. Finally, today was the activation date and this is happening.  

 

Screenshot: https://www.awesomescreenshot.com/image/36269636?key=f270ba84bc396beb5875405bb4e9eab3

 

Order-Tracking-Sky-com.png

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This message was authored by Highlinder This message was authored by: Highlinder

Re: My broadband order is due today but it showing ''Action Required''

Posted by a Superuser, not a Sky employee. Find out more

@emrulchSeems you need to call Sky find out what update they have on your broadband activation.

If someone has helped give them Like.

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