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Discussion topic: My broadband keeps failing every few minutes and I have to keep reconnecting .keep test my broadband

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This message was authored by: james1186668

Message posted on ‎24 Mar 2024 11:14 AM

My broadband keeps failing every few minutes and I have to keep reconnecting .keep test my broadband

My broadband keeps failing every few minutes and I have to keep reconnecting .keep test my broadband on app as says everything is fine ,but it's not

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Avatar for cookiemonsteruk
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This message was authored by: cookiemonsteruk

Message posted on ‎24 Mar 2024 11:15 AM

Re: My broadband keeps failing every few minutes and I have to keep reconnecting .keep test my broad

Posted by a Superuser, not a Sky employee. Find out more

@james1186668 

 

Can you post your hub stats

 

https://helpforum.sky.com/t5/Broadband/How-to-find-your-Sky-Broadband-router-stats/m-p/2855717#M1014...

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This message was authored by: james1186668

Message posted on ‎24 Mar 2024 11:27 AM

Re: My broadband keeps failing every few minutes and I have to keep reconnecting .keep test my broad

All lights on the hub are grenn i have turned it on and off several times but it keeps dropping out 

 

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This message was authored by: jamesn123

Message posted on ‎26 Mar 2024 03:12 PM

Re: My broadband keeps failing every few minutes and I have to keep reconnecting .keep test my broad

Posted by a Superuser, not a Sky employee. Find out more

@james1186668 

You need to post your router stats that were requested.

I am NOT a Sky Employee
Myself & Others offer our time to help others, please be respectful.
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