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Discussion topic: My broadband keeps disconnecting. Everyday for a week now.

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This message was authored by: Chris671

My broadband keeps disconnecting. Everyday for a week now.

Every morning for the past week my broadband has been disconnecting. Today it has done this in the afternoon and for over 40 minutes now. This is majorly affecting my ability to work from home and is not what I pay for. Please can this be resolved. Thanks Chris
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This message was authored by: Mr+Flibbles+86

Re: My broadband keeps disconnecting. Everyday for a week now.

Hi there @Chris671 , I’ve escalated your post to our Community Messaging team who will invite you to a private chat shortly and help you with this. 

Just look out for the colourful bubble to start the conversation.

Here's more information on how Community Messaging works - https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147

This message was authored by: Mr+Flibbles+86

Re: My broadband keeps disconnecting. Everyday for a week now.

We are still looking to help you @Chris671 . If you need our support let us know and we can re-escalate to our chat team. Your invite has been closed now. Thanks

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