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Discussion topic: My broadband keeps cutting out and now I got no Interent. They sent me a new box last week and it's

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This message was authored by: Jenna1991

My broadband keeps cutting out and now I got no Interent. They sent me a new box last week and it's

My broadband keeps cutting out where I'm not getting to Internet. They sent me a new box but it's still happening. They said they compensate me but haven't
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This message was authored by: GD1

Re: My broadband keeps cutting out and now I got no Interent. They sent me a new box last week and i

Posted by a Superuser, not a Sky employee. Find out more

@Jenna1991   Please can you post your router stats so the forum can advise on any issues. This link explains how to do that https://helpforum.sky.com/t5/Broadband/How-to-find-your-Sky-Broadband-router-stats/td-p/2855717#

Like you I'm a customer here, Sky Employees are clearly identified as such.
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This message was authored by: Jenna1991

Re: My broadband keeps cutting out and now I got no Interent. They sent me a new box last week and i

Where would I find that please 

This message was authored by: Highlinder

Re: My broadband keeps cutting out and now I got no Interent. They sent me a new box last week and i

Posted by a Superuser, not a Sky employee. Find out more

@Jenna1991  Follow the directions in the link provided by @GD1 

If someone has helped give them Like.

If you have found this solution helpful please tick this as the answer.
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