My broadband is running slower than usually. Tryed online chat but not getting anywhere.

[Tut26]

My broadband is slower than normal, this has been going on for 3 days out of 4 now. Yesterday I couldn't access my emails. I think sky should compensate me for this.

[GD1]

---

@Tut26 wrote:

My broadband is slower than normal, this has been going on for 3 days out of 4 now. Yesterday I couldn't access my emails. I think sky should compensate me for this.

---

Please can you post your router stats so the forum can advise on any issues. This link explains how to do that https://helpforum.sky.com/t5/Broadband/How-to-find-your-Sky-Broadband-router-stats/td-p/2855717#

Also you wont get compensation on the back of a forum post, and as Sky email is Free then the conmpensation would be caluclated at the total cost of the months email subscription, 31 days x £0.00 and lets say they compensate for 1 day that will give you a total of £0.0 compensation.

I know of no other free email provider giving compensation when it goes down.