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Discussion topic: My broadband is not working

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Ffff
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This message was authored by Ffff This message was authored by: Ffff

My broadband is not working

‎17 Jul 2024 11:37 PM

Hey,

 

How long does it takes to get an internet connection? My hub box says 16th of July midnight but we are still waiting.

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Chrisee
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Superuser
This message was authored by Chrisee This message was authored by: Chrisee

Re: My broadband is not working

‎18 Jul 2024 07:07 AM

Posted by a Superuser, not a Sky employee. Find out more

@Ffff if you line was due to be activated yesterday and you have had a text saying the work is being done but the internet light is not showing a connection give Skyba call as something has nitvgonecto plan. Otherwise check the My Orders section if the My Sky app for information of when your ordercshoukd beccompleted.

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65inch Sky Glass, 3 Sky Streaming Pucks, Sky Ultrafast + and Sky SR213(white Wifi Max hub) main Wifi from 3 TP-Link Deco M4 units in access point mode
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