My broadband is new , I have tried connecting , but the green light for internet is not coming on ,

[Akinoladapo]

My broadband is new , I have tried connecting , but the green light for internet is not coming on ,

[Highlinder]

@Akinoladapo  Is this your activation day today?

[Akinoladapo]

My activation day was yesterday

[Highlinder]

@Akinoladapo I have escalated your post to Sky who may be in touch with you regarding this via a private message on this forum or an email to you, both of which will invite you to a private chat.

More information about this process can be found in the link below.

https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147 

[Lisa-P1987]

Thanks for escalating this. We’ve sent @Akinoladapo  an invite to chat.

[Tom-W19]

Hi @Akinoladapo 

An invite was sent but there was no response within 48 hours so it has automatically closed.

If you still need help with this please let us know by posting on the forum again and we will get it escalated through to us.