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Discussion topic: My broadband is extremely slow
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This message was authored by: QunDai
Message posted on 11 Sep 2024 08:52 PM
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My broadband is extremely slow
Hi i am with Sky over four years but recently my broadband speed is very slow it had been like this for a while . I cant even take a exam at home with my computer because the speed didnt meet exams requirement . it even didnt meet minium speed as our contract . I think sky should give us some compensation about speed.
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This message was authored by: TimmyBGood
Posted by a Superuser, not a Sky employee.
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Sky Glass 55" (on ethernet) & two Stream Pucks (one ethernet / one WiFi)
BT Halo 3+ Ultrafast FTTP (500Mbs), BT Smart Hub 2
Message posted on 11 Sep 2024 09:58 PM
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Re: My broadband is extremely slow
@QunDai wrote:
I think sky should give us some compensation about speed.
https://www.sky.com/help/articles/sky-broadband-speed-guarantee
BT Halo 3+ Ultrafast FTTP (500Mbs), BT Smart Hub 2
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