Discussion topic: My broadband is dropping connection randomly, this happens a few times a month and we have to reset

This message was authored by: Durks · ‎21 Sep 2024

Is there a way to stop my broadband randomly cutting connection? Sometimes there is just no service for 5 -10 minutes but we can't figure out why it is happening

This message was authored by: cookiemonsteruk · ‎21 Sep 2024

@Durks

If you have the black sky hub could you post your hub stats

https://helpforum.sky.com/t5/Broadband/How-to-find-your-Sky-Broadband-router-stats/m-p/2855717#M1014...

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Sky Stream , Sky Superfast, SR203 router, Tp link td w9970 + Asus RT AX58U (backup), Xbox Series X, google home mini, LG 43 inch UHD tv, samsung a5 2017 and samsung s21

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This message was authored by: Chrisee · ‎21 Sep 2024

@Durks the leds on the Sky hub can help diagnose the issue use this trouble shooter https://www.sky.com/help/articles/hub-lights-explained-start

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65inch Sky Glass, 3 Sky Streaming Pucks, Sky Ultrafast + and Sky SR213(white Wifi Max hub) main Wifi from 3 TP-Link Deco M4 units in access point mode

Discussion topic: My broadband is dropping connection randomly, this happens a few times a month and we have to reset

My broadband is dropping connection randomly, this happens a few times a month and we have to reset

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Re: My broadband is dropping connection randomly, this happens a few times a month and we have to re

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