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Discussion topic: My broadband is dipping in and out at all times of the day. It is also very slow.
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This message was authored by: Hector3
Message posted on 23 Apr 2024 11:29 AM
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My broadband is dipping in and out at all times of the day. It is also very slow.
My broadband is dipping in and out all the time and is extremely slow when connecting. I need an engineer to inspect ASAP.
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This message was authored by: Highlinder
Posted by a Superuser, not a Sky employee.
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Message posted on 23 Apr 2024 11:30 AM
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Re: My broadband is dipping in and out at all times of the day. It is also very slow.
@Hector3 Can you please run the broadband test, this can be done either via the Sky app on mobile data or use the link below.
https://www.sky.com/help/diagnostics/sky-broadband-diagnostic/sky-broadband-diagnostic
If it finds an external fault it should enable you to book an engineer.
If someone has helped give them Like.
If you have found this solution helpful please tick this as the answer.
If you have found this solution helpful please tick this as the answer.
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