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Discussion topic: My broadband has stopped working for two days now the device is only with the red light, I need a so

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This message was authored by: Marlenne10

Message posted on ‎29 Jun 2024 01:07 PM

My broadband has stopped working for two days now the device is only with the red light, I need a so

I've turned it on and off several times and unplugged it from the outlet is not working
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Avatar for GD1
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This message was authored by: GD1

Message posted on ‎29 Jun 2024 01:18 PM

Re: My broadband has stopped working for two days now the device is only with the red light, I need

Posted by a Superuser, not a Sky employee. Find out more

@Marlenne10  Have you tried running the test here https://www.sky.com/servicechecker

Like you I'm a customer here, Sky Employees are clearly identified as such.
43" Glass TV & Puck Whole Home
Please note I only provide help on the main forums and not via PM, PM's are switched off.




Samsung 75" 4K TV, Sky Glass Gen 2 55", Sky Stream, EE FTTC Broadband, Three 5G Broadband (Backup), Sony 7.1 AV Receiver, Technisat MultiSat receiver.
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