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Discussion topic: My broadband has not worked for a week
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This message was authored by: Emma502
Message posted on 23 Oct 2025 07:01 PM
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My broadband has not worked for a week
I have tried to get help with my broadband for a week but repeatedly get told there's no one available etc
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This message was authored by: Daniel0210
Posted by a Superuser, not a Sky employee.
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Message posted on 23 Oct 2025 07:10 PM
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Re: My broadband has not worked for a week
@Emma502 wrote:
but repeatedly get told there's no one available etc
Is that by the 'bot' when you call? Hundreds if not thousands of calls to Customer Services are answered daily albeit there's probably a queue.
▪️I AM NOT A SKY EMPLOYEE (undercover or otherwise)▪️
NOTE: I only provide help on the forum boards so Direct Messaging is switched off
▫️
Sky customer since 2001
with:
Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
NOTE: I only provide help on the forum boards so Direct Messaging is switched off
▫️
Sky customer since 2001
with:
Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
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