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Discussion topic: My broadband has gone off I'm moving house tomorrow and requested this to stay on till 26th July

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MBF
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This message was authored by MBF This message was authored by: MBF

My broadband has gone off I'm moving house tomorrow and requested this to stay on till 26th July

‎24 Jul 2023 08:35 AM

  • Broadband has gone off and saying no account 
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jamesn123
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This message was authored by jamesn123 This message was authored by: jamesn123

Re: My broadband has gone off I'm moving house tomorrow and requested this to stay on till 26th Jul

‎25 Jul 2023 12:44 PM

Posted by a Superuser, not a Sky employee. Find out more

@MBF 

There is usually no overlap of broadband service when moving home due to the way backend systems work. If you told Sky the 25th July was the date your moving home then your broadband would be activated in the new home on this date. The broadband in your current home will be switched off 1 day prior. 

I am NOT a Sky Employee
Myself & Others offer our time to help others, please be respectful.
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