Discussion topic: My broadband cancellation is due 29th November but my broadband isn't working properly

This message was authored by: Hello+Mudiaga+Taf · ‎20 Oct 2022

I spoke to Jack in the cancellation team and extended my cancellation date to the 29 of November but my Internet is not working properly. It is showing the 29th for cancellation on my account but I am still getting emails about my broadband being cancelled today

This message was authored by: Chrisee · ‎20 Oct 2022

@Hello+Mudiaga+Taf the action are taken by Openreach not Sky and it maybe the change was made too late to have reached them in time as the system is fixed and exceptions are not allowed. If you line does go down it will normally be impossible to get it back.

All you can do is hope for the best Inam sorry to say.

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65inch Sky Glass, 3 Sky Streaming Pucks, Sky Ultrafast + and Sky SR213(white Wifi Max hub) main Wifi from 3 TP-Link Deco M4 units in access point mode

Discussion topic: My broadband cancellation is due 29th November but my broadband isn't working properly

My broadband cancellation is due 29th November but my broadband isn't working properly

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Re: My broadband cancellation is due 29th November but my broadband isn't working properly

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